Your local CVS store might not be closing like the 46 “underperforming” locations that the retailer announced are shutting down.
But it’s likely heading for change.
As the drugstore chain navigates upheaval in the retail industry and health care sector, CVS Pharmacy stores are poised for a makeover.
Amazon continues to disrupt traditional retailers and is poised to potentially begin selling prescription drugs, providing a digital alternative to traditional brick-and-mortar pharmacies.
With about 9,600 locations, CVS is trying to stay ahead of the curve.
You might not notice much at first, but several changes are in the works:
1. More health care, less retail
With retail sales sagging, CVS is shifting more floor space away from retail. The company’s MinuteClinics started the trend by offering basic medical care.
But CEO Larry Merlo told USA TODAY recently that it’s time for the chain to take the next step. For clues on where CVS is headed, check out the concept store the company recently revealed, dubbed the HealthHUB.
2. More delivery
CVS has ramped up its investments in delivery of prescription drugs, aiming to maintain customers who could otherwise choose more convenient alternatives.
In April, the company announced a same-day delivery service with Shipt at 6,000 of its locations. Last year, the company introduced a next-day delivery service.
CVS closures: See the list of struggling locations that are going away
Social Security: Checked your statement? If not, you could miss a shortfall in benefits
3. Teeth straightening services
CVS announced in April that it would add teeth-alignment company SmileDirectClub’s shops in “hundreds” of its stores.
Customers can stop by to learn more about SmileDirectClub’s removable clear-plastic aligners, which straighten teeth over the course of months.
4. Fewer greeting cards
As CVS devotes more space to health care, something’s gotta go. Asked what CVS might have to give up, CVS Pharmacy President Kevin Hourican recently told USA TODAY that the company determined it has too much space devoted to greeting cards.
As it turns out, traditional greeting card sales are struggling, so it might be a wise move.
Follow USA TODAY reporter Nathan Bomey on Twitter @NathanBomey.