FSC Franchise Co. Partners with PAR Technology

PAR Technology Corporation has been chosen by FSC Franchise Co., the franchisor of popular restaurant brands like Beef 'O' Brady's, The Brass Tap, and Newk's Eatery, to provide essential tech solutions. The collaboration aims to enhance technology integration across the three brands with PAR Punchh, PAR Ordering, and PAR Catering.

Strengthening Technology Foundations

This partnership marks a significant evolution of the existing relationship between FSC and PAR Technology. The goal is to create a more cohesive technology environment that boosts efficiency in guest engagement, digital ordering, and catering services. With the added capabilities from PAR, FSC is setting the stage for increased understanding of customer behaviors and improved operational insights.

Insights from Leadership

Jason Saposnik, Vice President of Information Technology at FSC Franchise Co., emphasized the importance of streamlining technology for franchisees. “Our franchises should not have to juggle various technology systems,” he stated. “By standardizing our approach with PAR, we are establishing a robust platform that simplifies operations and enhances the guest experience.”

PAR Technology CEO, Savneet Singh, echoed this sentiment by highlighting the value of operating on a unified platform. “When all systems for ordering, catering, and loyalty are integrated, franchisees can focus more on restaurant management rather than tech logistics,” he noted. “This connection not only enriches every transaction but also creates a smarter interaction for every guest.”

Phase-wise Implementation Plan

The integration will commence with a phased process starting in early 2027. Each brand will ramp up its technological capabilities, building on PAR's existing infrastructure:

Newk's Eatery: This fast-casual brand, with over 100 locations in 13 states, is already utilizing PAR Punchh and PAR OPS. The addition of PAR Ordering and PAR Catering will facilitate a more seamless digital ordering and loyalty framework for guests.
Beef 'O' Brady's: Known for its family-friendly sports pub atmosphere with 125 branches in 15 states, this brand will expand its tech setup with PAR Catering, enhancing its offerings in events and blending the customer experience further.
The Brass Tap: A Social House & Kitchen concept, boasting 52 locations across 16 states, is set to adopt PAR Punchh to unify its loyalty program. This integration will help in establishing consistent engagement strategies while preserving the uniqueness of each restaurant's ambiance.

By adopting these advanced solutions, FSC Franchise Co. seeks not just to improve operational workflow but also to provide an enriched and engaging experience for customers. The initiative highlights a promising trajectory for the future of dining experiences across their brands.